WinBeast Privacy Policy

Our Pledge to Data Security and Privacy

This policy outlines how we, WinBeast Entertainment N.V., collect, process, and protect your personal information when you use our services. We are steadfast in our commitment to safeguarding your data in accordance with up-to-date data protection standards and our regulatory obligations under Curaçao eGaming licensing oversight. Our procedures are designed to ensure the confidentiality and integrity of all user information.

Categories of Data We Process

To provide our services, we collect essential personal information, including identity verification documents for KYC compliance, contact details, financial transaction records, and technical data such as your IP address and device information. This data is gathered during account registration, when you make deposits or withdrawals, and through your interaction with the WinBeast platform. We only process data that is necessary for the provision of our gaming and betting services.

Utilisation of Your Personal Data

We use your personal information primarily to manage your account, process financial transactions securely, and adhere to our strict legal and anti-money laundering (AML) requirements. Furthermore, your data enables us to provide effective customer support, maintain the security of our platform through measures like two-factor authentication (2FA), and administer promotional activities you choose to participate in. All processing is conducted for legitimate and specified purposes.

Our Use of Cookies and Similar Technologies

Our platform utilises cookies and similar tracking technologies to deliver a functional and personalised user experience, for example, by managing your login sessions and remembering your preferences. These technologies are integral to the operation of our HTML5 web-app, ensuring seamless performance across all devices without the need for separate software downloads. They also provide us with analytical insights to improve our services.

We may share your information with trusted third-party partners, including payment processors like CoinsPaid and debit card issuers, as well as our 45+ game providers, solely for the purpose of delivering our comprehensive services. We do not sell your personal data, and any disclosure is strictly controlled to support essential operational functions and meet regulatory compliance demands. These partners are contractually bound to uphold the same level of data protection.

Your Rights and How to Contact Us

As a user, you possess rights regarding your personal data, including the right to access, correct, or request the deletion of your information, subject to our legal and regulatory retention obligations. For any enquiries or to exercise your data protection rights, please contact our dedicated support team. You can reach us 24/7 via our Live Chat service or by sending an email to [email protected].